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Staff Expansion for Specialist Call Centre Recruitment Consultancy
Ilford, Essex, April 2006: A sustained period of growth in this, its seventh year in business, has led Call
Centre Associates, a recruitment consultancy dedicated to placing middle and senior management and all levels
of resource planning professionals in call centres, to take on four new staff. Chris Parkes joins in the newly
created post of Sales Manager, Tom Haygarth joins as a Consultant and both Grace Eriksson and Ryan Trout join
as Resourcers.
Chris Parkes will be responsible for developing key business accounts, generating new business and for the
training, development, performance and expansion of the company’s three recruitment divisions in line with
planned company growth. Chris brings more than 10 years’ business development and sales experience to the
role, the latter five in the recruitment sector in a managerial capacity.
Tom and Grace will draw on their combined several years recruitment experience from within the education and
commercial sectors respectively to add strength to the Senior Management Recruitment Team and Ryan joins the
niche Planning and Performance Recruitment Team directly from the call centre industry where he held a variety
of roles over a five year period from agent to trainer and, most recently, in an operational role.
“These new posts represent a period of rapid growth for our company,” explains Ian Lasplace, director, Call
Centre Associates, “and reflect a growing need from our clients for the services we provide and recognition
of the successes we have achieved for our them in sourcing and placing top level candidates in a growing
range of demanding and influential, senior positions within the contact centre industry.”
About Call Centre Associates
Founded in 1999 by experienced recruitment professionals, Steve Usher and Ian Lasplace, Call Centre Associates
has rapidly found a niche for itself as a specialist provider of permanent recruitment solutions to the contact
centre industry. Focussing on the recruitment of leadership and management professionals within call centre
operations, the company also possesses the industry’s longest established team of recruiters dedicated to the
niche area of resource planning. With a track record of effective delivery, relationships with many industry
employers of choice and a network of influential industry leaders, the company has become one of the best
known and highly regarded consultancies in their field.
Call Centre Associates is based in Essex and provides recruitment solutions nationally via three focussed
recruitment teams.
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copyright 2004 call centre associates
0208 514 7400 |
