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Recruitment Techniques
Building long-term relationships with our clients is absolutely central to our thinking – and we appreciate that this can only be achieved
by providing excellent service, with results to match.
Our success rates are amongst the best in the industry and that’s due in no small part to our ability to “flex” our services to meet client
requirements. By blending some or all of the following services we can virtually guarantee you success.
Database Search
We have one of the UK’s most comprehensive databases of specialist contact centre professionals. Each candidate has been screened, vetted and
validated by our consultants prior to acceptance on our systems. Great care is taken to ensure the accuracy and relevance of past, existing
and new data.
Candidates are contacted, briefed and interviewed specifically for client requirements, using a blend of both biographical and competency
techniques. This ensures clients receive applicable, fully briefed, committed and professionally suitable candidate short-lists.
Client Advertising
Working with our carefully selected recruitment advertising specialists, we are able to create extremely distinctive and effective employer
branded campaigns that deliver results.
Using our response facilities we can manage advertisement responses in any medium. What’s more, we pride ourselves on providing a first
class candidate experience.
It’s this attention to detail and thoroughness of screening that ensures clients are able to source new employees from the derived shortlists.
Search & Selection
In today’s competitive climate, the shortage of skilled and experienced senior and specialist contact centre professionals can make
recruitment an arduous, labour intensive and time consuming task.
Our approach to headhunting alleviates this burden for our clients. We’ll work with you to fully understand and define the professional
requirements of the role, alongside the personality and cultural traits required to ensure “best fit”.
Agreeing targeted companies allows us to make ethical and discreet approaches to appropriate professionals who are commonly not looking
for a new role, but would welcome the opportunity to learn of new “career challenges”. Interviewing is confidential, tailored to client
specifications and will result in a quality shortlist presented to the client within agreed timescales.
Networking
Effective networking within our industry not only provides us with a source of exclusive candidates and clients. It also provides us with
an unrivalled understanding of our industry, which in turn allows us to recruit more effectively, emphatically and appropriately.
We have an unrivalled network of key contacts who work with us in both a formal and informal basis. They assist us by recommending
employers and candidates whom they feel would benefit from our expertise, services and impartial advice.
The high number of personal recommendations we receive from candidates and clients is, we believe, the most telling illustration of the
quality and results we provide. It’s a proud record we’re determined to maintain.
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copyright 2004 call centre associates
0208 514 7400 |
